Shipping policy
📦 What Does Shipping Cost You?
The cost of shipping is based on the item of your order and its destination, and will be calculated at checkout.
✅ FREE shipping is available on all orders over $500 USD — no code needed!
🌍 Custom Fees & Import Duties
Any customs fees, taxes, or duties incurred during shipment are the customer’s responsibility.
These fees are uncommon, but may apply depending on your country’s import policies. We recommend checking with your local customs office for more details before ordering.
🚚 Shipping & Estimated Delivery Time
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Order Processing Time: 1–5 business days
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Standard Delivery Time: 5-10 business days (varies by location)
We ship from multiple international warehouses to ensure faster fulfillment and global coverage. Delivery times can vary depending on warehouse location, product availability, and shipping method selected.
Once your order ships, you'll receive a shipping confirmation email with a tracking number so you can track your package every step of the way.
🛍️ Holiday & Peak Season Shipping
During high-volume periods such as Black Friday, Christmas, or Chinese New Year, shipping carriers may experience delays. Please allow additional time during these periods, as delays are often outside our control.
We recommend placing orders early during the holiday season to avoid disappointment.
📬 Missing Package(s)?
If your order hasn’t arrived, please try the following before contacting us:
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Check with neighbors or flatmates – someone might have accepted it on your behalf.
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Verify that the shipping address was entered correctly.
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Contact your local post office or delivery service to check if it’s being held.
If you’ve tried all the above and still can't locate your package, contact us at:
📧 vroomtoyracer@gmail.com
